outlook crashes when opening certain emails

Resolution Hotfix informationĪ supported hotfix is available from Microsoft. This issue occurs because of a double free operation in the Crypt32.dll module. The third-party Outlook add-in is not installed on your computer. You receive a compressed S/MIME email message that is created by a third-party Outlook add-in. You use Microsoft Office Outlook 2007 or Microsoft Outlook 2010 to receive email messages in Windows Vista, in Windows Server 2008, in Windows 7, or in Windows Server 2008 R2. If Outlook still crashes upon selecting the corrupt message, then it could be that your pst-file is damaged and you should run scanpst.exe against it to check it for errors.Windows 7 Enterprise Windows 7 Professional Windows 7 Home Basic Windows 7 Home Premium Windows 7 Starter Windows 7 Ultimate Windows Server 2008 R2 Standard Windows Server 2008 R2 Enterprise Windows Server 2008 R2 Datacenter Windows Server 2008 R2 for Itanium-Based Systems Windows Server 2008 R2 Foundation Windows Vista Business Windows Vista Enterprise Windows Vista Home Basic Windows Vista Home Premium Windows Vista Starter Windows Vista Ultimate Windows Server 2008 Datacenter Windows Server 2008 Enterprise Windows Server 2008 for Itanium-Based Systems Windows Server 2008 Foundation Windows Server 2008 Standard More. To work around this, you can start Outlook in Safe Mode as this will start Outlook with the Reading Pane off as well. If the corrupt message is the first message in your Inbox and your startup folder is set to the Inbox, then Outlook will directly crash upon starting without allowing you to disable the Reading Pane. Temporarily disable the Reading Pane via Safe Mode That might be a small difference in terms of usage but it is a great difference when trying to solve as it means that when you disable the Reading Pane, you can delete the message without crashing Outlook. It probably crashes when Outlook tries to show the corrupt message in the Reading Pane and not when it actually gets selected. The message is junk anyway but now I can't even delete it. There is an email in my mailbox and each time the message gets selected it crashes Outlook.

Outlook crashes when opening certain emails